Book
Book an installation through Find an Expert and tell us the make and model of your softener if you know it.
What’s included
Everything needed to get your softener running
Your engineer fits the softener you already have and leaves it set up and ready to use. Exact steps depend on your unit and your home’s plumbing.
- Fitting your softener in a suitable spot
- Bypass valve and connection to your incoming mains supply
- Drain and overflow connections
- Commissioning and first regeneration
- Hardness and control-head setup for your water
- Testing to confirm soft water is flowing
- Tidy-up and a quick handover on salt and care
What’s not included
Good to know before you book
- The softener unit itselfThis is an install-only service, so please have your softener and its parts ready.
- Salt and replacement partsYour engineer can advise on the right salt and care for your unit.
- Major pipework alterationsIf your home needs more than a standard installation, your engineer will confirm before any extra work goes ahead.
Need a softener as well? See our Water Softener deal, which includes the unit and installation.
How it works
Simple booking with no upfront payment when you book via Find an Expert.
Engineer confirms
Your engineer gets in touch to confirm the details, the visit time and anything you need to have ready.
Installed on the day
Your softener is fitted, connected, commissioned, set up and tested, and the area is left tidy.
Pay on the day
No upfront payment. You pay once the installation is done.
Frequently asked questions
How much does installation cost?
Install-only fitting of a softener you already have is £299. There’s no upfront payment when you book, and you pay on the day.
Does the price include the softener?
No. This service is for fitting a softener you already own or have bought yourself. If you need a unit too, see our Water Softener page.
Can you fit a softener I bought elsewhere?
Yes, we can fit most standard domestic water softeners. Share the make and model when you book and your engineer will confirm it’s suitable.
What do I need to have ready?
Your softener and all its parts, plus clear access to where the mains water comes into your home, usually under the kitchen sink or in a utility room. Your engineer will let you know if anything else is needed.
What if my home needs extra pipework?
Your engineer will look at your setup and confirm before starting if anything beyond a standard installation is needed, so you know where you stand.
Will my water be turned off?
The mains supply usually needs to be off for part of the visit while the softener is connected. Your engineer will let you know before it’s turned off.
Ready to get your softener fitted?
Install-only fitting for the softener you already have: £299. No upfront payment, pay on the day.